All Star Leadership
Chief Executive Officer
Steve has successfully created and developed 10 different businesses over the past 18 years. Under Steve’s leadership, All Star Vacation Homes has become the industry leader in luxury vacation property management and marketing services in Central Florida over the past 11 years. Steve is a member of HSMAI (Hospitality Sales and Marketing Association International), Skal International, and is a past Vice President of the Central Florida VRMA (Vacation Rental Managers Association).
Sue has more than 25 years of experience working in the vacation home industry in Central Florida. She oversees the many aspects of All Star Vacation Homes’ day-to-day operations with a primary focus on the financial aspects of the company. Her belief is that “success happens when the product meets the customer.”
Director of Reservations
Cari leads the full-time, in-house All Star Reservations Team. She is responsible for both individual and group sales, and manages the relationship and quality control of the after-hours call center representatives.
Director of Human Resources
Mindy has more than 25 years of management experience in leading teams. She directs all aspects of human resources for All Star, including recruiting and hiring, employee recognition program, new team member orientation, professional development, career counseling, annual reviews, and oversees insurance and benefits plans. She is additionally instrumental in the areas of risk management, operations policies and procedures, and corporate communication.
Director of Guest & Owner Relations
Joe Rothfuss assists homeowners with the transition of their home into the All Star management program and acts as a community liaison.
Director of Quality Control
Diane leads All Star Vacation Homes’ in-the-field housekeeping and quality control team. She is responsible for keeping the homes looking their best for our guests and home owners.
Director of Information Technology
Jose has been in the IT industry for seven years. He is a Microsoft certified engineer and network administrator who has overseen several IT departments for various businesses. He is responsible for all technical aspects of the All Star computer and electronic systems.
Director of Property Care
Mike oversees the day-to-day operations of the maintenance team for All Star. This includes property services, such as lawn care, pool and preventative maintenance. Mike also leads the on-call after hours staff for guest services.